Have a question about your shipping status or how to use your new Lumilia Lux handset?
Be sure to checkout our FAQs page first if your question is about our IPL handset.
Our accounts/live chat is monitored 24/7. We aim to respond to all customer enquiries as quickly as possible, but the below turnaround times can be used as a guide:
Live chat: minutes
Social Media: 1-2 hours
Emails: Within 24 hours
For questions or queries, please contact us at firstname.lastname@example.org .